Accessibility statement for Active Wirral

This accessibility statement applies to only.

This website is run by Wirral Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • a PDF document are not fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format email and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, large print, easy read, audio recording or braille

We’ll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email . Our web team will look into the problem and get back to you.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you have reported the problem to us and you are not happy with how we have responded contact the Equality Advisory and Support Service (EASS) .

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment. We also have a ‘language line’ through which we can contact an interpreter for customers whose first language is not English.

Find out how to contact us by phone

Technical information about this website’s accessibility

Wirral Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

The elements listed below are not accessible and do not comply with the accessibility regulations.

  • a PDF document on this website do not meet the WCAG 2.1 AA standard

What we’re doing to improve accessibility

We are working on a revised PDF document and will replace it before the end of March 2022.

Preparation of this accessibility statement

This statement was prepared on 18 March 2022.

This website was last tested in March 2022. The test was carried out by helloweb.

Accessibility reference